Last Updated: 06-03-2026

Cookie Policy

This document is an electronic record under the provisions of the Information Technology Act, 2000 and Rules framed thereunder (as applicable or amended from time to time). This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Cookie Policy is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and Digital Personal Data Protection Act, 2023, that require publishing the rules and regulations, privacy policy, and User agreement for access or usage of the www.prolistindia.com website.

Prolist processes personal data, including data collected via cookies, in accordance with the provisions of the Digital Personal Data Protection Act, 2023, and the rules framed thereunder. Users shall have the rights of access, correction, updating, withdrawal of consent, and grievance redressal in relation to their personal data, as more particularly set out in Prolist’s Privacy Policy. Prolist acts as a ‘Data Fiduciary’ under the DPDP Act to the extent applicable.

The terms "Prolist", used in this document, refer to Prolist Pvt. Ltd., a company registered under the Companies Act, 2013 with its registered office at Aspire Coworks, No. 472/7 Balaji Arcade, 2nd & 3rd Floor, A.V.S. Compound, 20th L Cross Road, AVS Layout, Ejipura, Koramangala 4th Block, Bengaluru, Karnataka - 560095 along with its subsidiaries and/or employees and/or directors and/or representatives.

The term "Platform" used in this document refers to the website www.prolistindia.com, mobile apps, and/or any other services offered/to be offered by Prolist.

This Cookie Policy, together with the Privacy Policy and Terms and Conditions, constitutes a legally binding agreement between you and Prolist in relation to your use of cookies on the Platform. All intellectual property which is in relation to this Platform is owned by and vests in Prolist.

Introduction

1. Prolist is committed to protecting your privacy and ensuring transparency in how we handle your data. This Cookie Policy explains what cookies are, how Prolist uses them on the Platform, the types of cookies employed, your choices regarding cookies, and how you can manage them. This policy forms an integral part of our Privacy Policy and applies to all users accessing the Platform.
2. By using the Platform, you consent to the use of cookies as described herein, subject to the provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act). Where consent is required for non-essential cookies, we will seek your explicit opt-in through a cookie consent banner or similar mechanism. You may withdraw such consent at any time, as outlined below, without affecting the lawfulness of processing based on consent before withdrawal.
3. Wherever this Cookie Policy refers to consent being deemed or implied, such consent shall be construed strictly in accordance with the provisions of the DPDP Act and shall not override any express withdrawal of consent exercised by the Data Principal in the manner prescribed under this Policy or applicable law.

What Are Cookies?

1. Cookies are small text files containing unique identifiers that are transferred to your browser or device when you visit a website. They help store preferences, track usage, and enhance functionality. Cookies do not typically contain viruses or malware but may collect certain personal data, such as IP addresses or browsing behavior, in line with our Privacy Policy.
2. We use cookies to improve your experience on the Platform, including facilitating user registration, recognizing returning users, customizing content, and analyzing site usage. Our use of cookies complies with industry standards and applicable laws, including the DPDP Act.

Types of Cookies Used by Prolist

Prolist uses the following categories of cookies on the Platform. These are classified based on their purpose and duration:

Essential cookies are placed automatically upon accessing the Platform and do not require your consent. For non-essential cookies (analytics, functional, targeting), we obtain your prior consent via a prominent banner on first visit, categorizing options for granular control (e.g., accept all, reject non-essential, or customize).

How Prolist Uses Cookies

1. As detailed in our Privacy Policy (paras 6–10), Prolist uses cookies and similar technologies (e.g., web beacons, pixels) for:
   • Monitoring user registration and recognizing registered members on revisit.
   • Tracking site usage to customize experiences and protect personal information based on account settings.
   • Facilitating service discovery, such as location-based recommendations for nearby professionals.
   • Fraud prevention, compliance with legal obligations, and service improvement.
   • Enabling communications, including sharing user queries with service providers (with consent).
2. Cookies enable us to process personal data only for specific, clear, and lawful purposes, as outlined in our Privacy Policy. We do not use cookies to sell or rent personal information, except as expressly consented for sharing with service providers/advertisers in the context of need fulfillment services.

Third-Party Cookies

1. The Platform may include links to third-party sites or integrate services (e.g., payment gateways like Razorpay, analytics tools) that place their own cookies. Prolist does not control or access these third-party cookies and is not responsible for their privacy practices. Examples include:
   • Google Analytics for performance tracking.
   • Social media plugins (if integrated) for sharing features.
2. You should review the privacy and cookie policies of these third parties for details on their data practices. We recommend disabling third-party cookies in your browser if you prefer not to share data with them.

Your Choices and Cookie Management

1. You have full control over cookies. Lawful basis for processing includes your consent (for non-essential) or legitimate interests (for essential, under DPDP Act Section 7).
2. Managing Cookies:
   • On First Visit: Use the cookie consent banner to accept/reject categories.
   • Withdraw Consent: At any time, via the "Cookie Settings" link in the Platform footer or your account dashboard. Changes take effect immediately.
   • Browser Controls: Most browsers allow you to block, delete, or notify about cookies. Visit your browser's help section (e.g., Chrome: Settings > Privacy and Security > Cookies) for instructions. Note: Blocking essential cookies may impair Platform functionality.
   • Do Not Track (DNT): We honor DNT signals where technically feasible, but this does not guarantee universal compliance across third parties.
3. Withdrawing consent or blocking cookies may limit access to certain features, such as personalized recommendations or saved preferences.

Data Retention and Security

Cookies are retained only as long as necessary for their purpose or as required by law (e.g., up to 2 years for analytics). Upon expiry, they are automatically deleted or anonymized. We implement reasonable security measures to protect cookie data, including encryption and access controls, in line with our Privacy Policy (para 20).

Children's Data

As per our Privacy Policy (para 21), the Platform is not intended for children under 18 without parental consent. We do not knowingly place or use cookies to collect data from children and will delete any such data if discovered.

Updates to This Cookie Policy

Prolist reserves the right to update, change, modify, add, or remove sections of this Cookie Policy without prior notice. Updated versions will be posted on the Platform with the "Effective Date" revised. Your continued use of the Platform after changes signifies acceptance. It is your responsibility to review periodically.

Contact Us and Grievance Redressal

1. If you have questions about this Cookie Policy, cookies on the Platform, or wish to exercise your rights (e.g., access, correction, withdrawal of consent), contact us at: Email: support@prolistindia.com
2. For grievances related to cookies or data processing, refer to our Grievance Officer details in the Privacy Policy (paras 28–30). Prolist shall acknowledge within 24 hours and resolve within 7 business days, or as per applicable law.

This Cookie Policy is governed by the laws of India, with exclusive jurisdiction in the courts of Bengaluru, Karnataka.